Privacy Policy

Privacy Policy

Last updated: 18 October 2026

This privacy policy explains how Impact Blinds handles personal information received through our website, Google Ads enquiry forms, email and other enquiries.

Information we collect and why

We collect the contact and project details you provide, such as your name, email address, phone number, location and window-covering requirements. We use this information to respond to enquiries, prepare quotes, arrange measuring and installation, and provide order and warranty support. If you do not provide the details needed for your enquiry, we may be unable to contact you or arrange the requested service.

Storage, sharing and retention

Customer enquiry information is stored in Gmail. Relevant information is shared with our staff and installers as needed to handle your enquiry and deliver our services. Customer enquiry records relating to a purchase are retained until the applicable product warranty ends. Please contact us if you have a question about the retention of an enquiry that does not proceed to an order.

Google services and advertising measurement

We use Google Ads enquiry forms and conversion measurement to understand advertising performance. Google services may process information about your interactions with our ads and website, including through cookies or similar technologies. Information submitted through a Google Ads enquiry form is also processed by Google. You can read more in Google’s Privacy Policy and manage advertising preferences through Google My Ad Center.

Access, correction and privacy questions

You can ask to access or correct the personal information we hold about you. For these requests or any questions about how we handle your information, please contact Impact Blinds using the details on our Contact Us page.